I just rang O2 with the aim of ending my contract and moving to giffgaff full-time.
Obviously they tried to persuade me to stay. In that process i mentioned the unlimited internet on giffgaff. The o2 guy said that i wouldn't be unlimited as the o2 deal with giffgaff wouldn't allow it. He basically said it would be the same as o2's offering (500mb, no charge for going over but slowed down).
Is the o2 chap right?
I think giffgaff's website is fairly clear in saying "truly unlimited" but the o2 guy has me wondering.
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He is most likely just trying to tell you anything to try and persuade you to stay, When I asked for my o2 number PAC code to transfer it over to giffgaff the o2 guy offered me £10 to stay with o2 of which I refused, but yeahh, I'm pretty sure it is unlimited internet as i've had this goodybag myself and it worked fine.
Not sure if it's some sort of o2 policy but they are definately telling porkies when you try to leave.
I ported over my main phone at the begining of the month and was asked if I realised that gg runs at 1/2 power compared to o2.
O2 Rep : "if you have 4 bars with o2 , you will only get 2 bars with gg"
I've subsequently heard a few more good 'uns.
I can understand them not wanting lose customers but out and out porkies is a bit naughty !