If O2 retentions are still lying about GG then a complaint to their exec office is in order. It is not acceptable to tell customers lies to make them stay. Obtaining money by deception springs to mind! I'd also mention it to Ofcom as there is a general complaints form. They don't respond to invidiual complaints but if there are hundreds of people making the same complaint I'm sure they'd look at it. There's also BBC watchdog.
Hi I've also got my PAC code from O2 ready to switch to GG, the O2 chap said that GG Internet is alot slower than theirs for streaming etc and actually GG get 2nd preference over the network to O2. I'm now completely confused and would appreciate some help in making the right decision. Also if MMS aren't inclusive in goody bags does that mean that credit is needed on top of the goody bag, meaning more ££?? Thanks Ange
You have very little to lose by just trying giffgaff. If you think it's not for you after a month or once you have used up your credit, you can simply stop topping up and you're done.
Yes, you would need normal airtime on top of a goodybag for MMS sending, but you could easily use alternatives like using email attachments for pictures and not pay extra too (on a +£10 goodybag and not tethering).