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Started by: onlyf36
On: 11/07/2019 | 22:19
Replies: 10
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by: onlyf36
on: 11/07/2019 | 22:19

I haven’t heard anythink and it’s an emergency 

Message 1 of 11
1 BEST ANSWER

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by: tazzy19
on: 12/07/2019 | 07:12

@onlyf36 

You cannot purchase extra data to add to a current goodybag.

AS your data has run out , you can purchase and start your next goodybag now

Simply buy the goodybag, log out, wait a few minutes, log back in, it will appear with a start my goodybag now button beneath the queued goodybag , click the button, read the warnings and away you go

Message 9 of 11
by: magnus21
on: 11/07/2019 | 22:47

@onlyf36 

What's this about ?

Get a free giffgaff Sim
Message 3 of 11
by: lmort57
on: 12/07/2019 | 01:57

@onlyf36wrote:

I haven’t heard anythink and it’s an emergency 

Hi there, what is the problem?  What have you not heard anything about?  Care to clarify so I can help you?

If my Answer has helped please Kudos and please Mark as Best Answer - many thanks!
Message 4 of 11
by: robertoman
on: 12/07/2019 | 02:57
What about?
Message 5 of 11
by: jaymailsays
on: 12/07/2019 | 03:01

@onlyf36 

@onlyf36wrote:

I haven’t heard anythink and it’s an emergency 

No news is good news 😎

Get a free giffgaff Sim
Message 6 of 11
by: giffgaff20147
on: 12/07/2019 | 03:05

@onlyf36 

Hello this is your first time on this forum have you contacted an agent for help if so they take upto 24hours to reply and work from 8am to 11pm 

replys from agents come here https://giffgaff.com/support/questions

 

if you tell us your problem we will try to help you 

 

Message 7 of 11
by: onlyf36
on: 12/07/2019 | 06:54
I thought I topped up 12 goody bag but I only just realised it was the ten pound goody bag my data ran out and my next top up is in 14 days wondering if I can get an extra gig in the mean time but haven’t heard no reply in 2 days
Message 8 of 11
Highlighted
by: tazzy19
on: 12/07/2019 | 07:12

@onlyf36 

You cannot purchase extra data to add to a current goodybag.

AS your data has run out , you can purchase and start your next goodybag now

Simply buy the goodybag, log out, wait a few minutes, log back in, it will appear with a start my goodybag now button beneath the queued goodybag , click the button, read the warnings and away you go

Message 9 of 11
by: onlyf36
on: 12/07/2019 | 08:24
Obviously but im saying it was a mistaken
Message 10 of 11