My goodybag is supposed to recur on the 29th of each month. It hasn't happened this month and whilst when I log in it has the status as "we are updating your goodybag" I've now had to top up in order to use my phone until it's put on. I also received a text message informing me I haven't replaced my goodybag.
I wouldn't buy a recurring package if I wanted to buy credit also. Can you sort it out please?