Knowledge Base
Community

Become an Approved Helper

Started by: will23
On: 19/04/2013 | 09:26
Replies: 2770
Reply

by: alant
on: 17/12/2013 | 08:49
One thing that is missing from the quizzes is prompt feedback. If a member takes a quiz on the 1st November, I think it reasonable that some sort of feedback be given before 17th December? Is it just me or have others experienced the same problem?
Get a free giffgaff Sim
Message 1831 of 2,771
by: shortylumber
on: 19/12/2013 | 00:00
@alant - that in regards to gold 1?
if so many have waited longer than 2 weeks for feedback but this has been explained. Its due to the educators having to stagger the time in which they can do the mystery shopper phase. i guess it should be made a little clearer as to the process in that you will enter a two week mystery shopper phase but may take longer to hear back.

other than that how is everyone getting on with the quizzes?
Message 1832 of 2,771
by: alant
on: 19/12/2013 | 08:45
Yes indeed that is the one. It took 7 weeks to receive feedback. I really do think that the process needs to be better explained to prevent people feeling that they've been 'forgotten' (which could be the case).
As far as the other quizzes are concerned, I won't be bothering until the process improves/works properly.
Get a free giffgaff Sim
Message 1833 of 2,771
by: chaosuk44
on: 19/12/2013 | 20:38

So I am hoping that I am just caught up in the Christmas post! 

 

Had to fill in the form for the badge for 5+ - for the second time

 

Completed the level 5 quiz plus the two extra quizes 

Remember to Accept solutions to problems (When you find the right one)
Give Kudos to those who deserve it Smiley Happy
Get a free giffgaff Sim
Message 1834 of 2,771
Highlighted
by: xzantor
on: 21/12/2013 | 14:02

Hey Will Smiley Happy

 

Just a head's up again.  I tried filling in the form for missing badge, and Gold 3 isn't on there yet?  I figured it is supposed to be, as we now have a third Gold Quiz? Smiley Happy

 

Was a good Samsung quiz, and looking forward to the next one! Smiley Happy

 

Best wishes Smiley Happy

Get a free giffgaff Sim
Message 1835 of 2,771
by: cmarshall028
on: 21/12/2013 | 23:46
Doesn't look like anyone has gold 3 yet
Get a free giffgaff Sim

Check out my idea here for more ethical voting in the ideas section. Please remember to click kudos if you would like to see this idea implemented!

Message 1836 of 2,771
by: xzantor
on: 22/12/2013 | 01:15

@cmarshall028 wrote:
Doesn't look like anyone has gold 3 yet

I guess we have to cut them some slack due to the holidays Smiley Happy

 

 

Get a free giffgaff Sim
Message 1837 of 2,771
by: suzisuz
on: 23/12/2013 | 03:23

Hi there,

I need help with the Intro quiz, I can not get past "Start"  I type my first & last name & gg members name in the correct boxes, click on the blue start button and my names disappeared, so I re-type & try again, & again, & again about 20 times the same thing happens... Nothing????

 

If its something silly I'm not doing or should be doing then I am gonna die with Smiley Embarassed

Get a free giffgaff Sim
Message 1838 of 2,771
by: ninjitsuko
on: 23/12/2013 | 03:50

Suzisuz: You may want to try another browser. Are you attempting to do this on your mobile, or on your computer? On your mobile, make sure you explicitly click on the "mobile version" on the corresponding thread for that quiz. Smiley Happy Good luck!

Message 1839 of 2,771
by: adi___786
on: 23/12/2013 | 15:59
I alreafy aproved helper
Message 1840 of 2,771