Get Help
Community

Become an Approved Helper

Started by: will23
On: 19/04/2013 | 09:26
Replies: 2770
Reply

Highlighted
by: will23
on: 19/04/2013 | 09:26 edited: 24/02/2015 | 15:33

 

 

 

On Hold

Approved Helpers is on hold at the moment while we create a fancy new platform. Click here for the latest info on it. We're excited for the new platform as it will bring a bunch of new features and stability. In the meantime the quizzes are still available for everyone to take, but we won't be applying any badges or payback from the 1st March.

 

We hope you're looking forward the the new platform.

 



 

 

 

This is Approved Helpers. It's a set of quizzes that help members to learn how to help; it'll test you on a variety of things from the history of giffgaff to how to help set up a BlackBerry in a thunderstorm with only a pair of chopsticks.

 

 

Contents

 

 

 

Intro Quiz

Do this quiz before you start any other tiers. It shouldn't be too gruelling, but maybe you'll learn something and hopefully have fun too. The pass mark for this quiz is a bit lower than the other ones too, so just have fun with it. 

 

 

 

 

Bronze Tier 

Make sure you've completed the Intro Quiz before starting this section. 

 

Click on the links below to go to each quiz:

 

 

 

 

Silver Tier 

Make sure you've completed the Bronze quiz before starting this section. To move on to the Gold tier you only need to pass any 5 of these quizzes, but you can still get payback for all of them if you want.

 

 

Click on the links below to go to each quiz:

 

 

 

Gold Tier

Gold is a bit different to the other tiers. You have to start with the Gold Quiz: Going Above and Beyond. Make sure you read all the instructions first.

 

Once you've passed the first one then you can specialise. These quizzes are for all Gold helpers, but once you've passed a specific phone's quiz you can choose to identify as an expert of that phone.

 

 

 

 

 

 

 

Diamond Tier 

 

 The Diamond Approved Helper quizzes will be coming soon, so keep an eye out for them.

 

 

 

Former Community Manager 
Message 1 of 2,771
by: nosh2
on: 19/04/2013 | 19:20
i took the test quiz omg i need to spend more time here lets say i got rubbish marks
Get a free giffgaff Sim
Message 2 of 2,771
by: hilly191
on: 19/04/2013 | 19:22

Yay 100%

 

The Intro quiz was a nice gentle start and I'm looking forward to more Smiley Happy

Message 3 of 2,771
by: allan1954
on: 19/04/2013 | 19:23
same her nosh got half way thru and felt useless so did not carry on.
Get a free giffgaff Sim
Message 4 of 2,771
by: will23
on: 19/04/2013 | 19:25
Give it another try guys. You can take it as often as you'd like.
Former Community Manager 
Message 5 of 2,771
by: figment_uk
on: 19/04/2013 | 19:26

Done it. Now, about that badge Smiley Very Happy


Message 6 of 2,771
by: chaosuk44
on: 19/04/2013 | 19:26 edited: 19/04/2013 | 19:29

got one wrong on each quiz - and realised I got thenm both wrong as I let go of the mouse button to submit! lol

 

For those that did not do so well this time round, think of it this way - it might mean that you have more of a life than people like me Smiley Very Happy

 

Note on the quizzes - dont know if it is a Chrome thing, or if it is the same in other browsers - but the size it has been set at, the certificate does not display correctly and you have to scroll across to see it all (I know you can download it though, its more an aesthetic thing lol)

Remember to Accept solutions to problems (When you find the right one)
Give Kudos to those who deserve it Smiley Happy
Get a free giffgaff Sim
Message 7 of 2,771
by: nerakb
on: 19/04/2013 | 19:29

Just completed the test.Some of the questions can't be read-they drop off the page.Gets part way through the question and then disappears.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

Message 8 of 2,771
by: claw
on: 19/04/2013 | 19:29

Done the intro and the available Bronze quiz. Had to redo the Bronze one as I got two wrong the first time.

 

I like the idea of the badge, I assume we have to wait until we've done all the bronze tests before we get it though?

 

Smiley Happy

Message 9 of 2,771
by: will23
on: 19/04/2013 | 19:31

claw wrote:

Done the intro and the available Bronze quiz. Had to redo the Bronze one as I got two wrong the first time.

 

I like the idea of the badge, I assume we have to wait until we've done all the bronze tests before we get it though?

 

Smiley Happy


Nope, you'll get a different badge every time you pass a bronze quiz. They'll say how many quizzes you've done on each tier.

Former Community Manager 
Message 10 of 2,771