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on: 02/10/2015 | 18:40
Hi if u got another sim if so try sim swop, go into your account settings scroll down to sim swop and follow instructions, u will retain same number credit and goodybag, before u do anything though if sim not been active for 24hrs wait till 24hrs passed and reboot phone few times, cheers
on: 02/10/2015 | 19:08
You're welcome @anneguillot 
As there were several different replies could you please mark the one that was most relevant to your issue and clearly explained as "best answer" as this will help others who may have a similar issue in the future.
Thank you!
As there were several different replies could you please mark the one that was most relevant to your issue and clearly explained as "best answer" as this will help others who may have a similar issue in the future.
Thank you!
