Hey guys I need to know how to activate my data settings so I can use bbm? To confirm I have the latest version of BlackBerry on 10 so I don't require an add on secondly it no longer has options or advance settings so I'm not sure where to go? I have checked TCP all seems right on the mark. BlackBerry support confirmed everything is set up jus need my service provider to activate my data settings all is in working order other than bbm which has no connection with add on. I'm wondering if taken my phone to where I purchased could help?
Guide to a BB10 device, new handset running BlackBerry 10.If you have a BlackBerry 10 device, then you will not need the BB add-on.
Go to home screen and select Options, then Device, then Advanced System Settings > TCP/IP
Enter the APN : giffgaff.com
user name: giffgaff
Press the BB Menu key and select Save.
see more on this guide to setting up your blackberry 10 on giffgaffIf http://community.giffgaff.com/t5/Unlocking-Discuss
Thanks all for your suggestions I did mean re setting sorry fonts don't show up as well from fone so can't always see what iv typed lol. I don't need BlackBerry add on and I can't find the advance settings like that thru this version which is why I'm confused the agent is saying now check service books but BlackBerry have told me service provider need to activate data from their side I really can't understand.