Can someone tell me how to do a factory reset on a blackberry?
I have been having problems sending email's (I have 2 email accounts set up and one works fine) and have been told that this is the only way to solve the issue. Although if anyone has any other ideas to resolve my issue they would be most appreciated as backing all my stuff up is going to be a complete pain!
I have a goodybag, signal and working internet and like I say I can send them from one account just not the other.....
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Before you try a hard reset, try deleting the problematic email account from your phone and set it up again from scratch. Make sure you know all the settings are correct.
Edit: Let us know what email provider is giving you problems, and we will help you with the settings. If you are using an ISP's settings, replace the SMTP server with smtp.o2.co.uk