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Buying pre owned

Started by: samiiehjayne
On: 15/03/2019 | 09:10
Replies: 10
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by: samiiehjayne
on: 15/03/2019 | 09:10

I applied for a pre owned phones yesterday and was told I’d hear something within 24hours and still haven’t received an email to say iv been accepted for the phone? 

Could you help please 

Message 1 of 11
by: padiho
on: 15/03/2019 | 09:16

@samiiehjayne  Have you checked your junk mail ? You will receive an email when loan is approved/declined 

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Message 2 of 11
by: danhamman
on: 15/03/2019 | 09:16

@samiiehjaynewrote:

I applied for a pre owned phones yesterday and was told I’d hear something within 24hours and still haven’t received an email to say iv been accepted for the phone? 

Could you help please 

Make sure to check your junk mail folder also

.:.
Message 3 of 11
by: natty88
on: 15/03/2019 | 09:17 edited: 15/03/2019 | 09:18

@samiiehjayne  leave until after ten this morning then check all your emails including spam folders if approved you must purchase exactly same phone same colour same price plan and memory as first time only after doing this to confirm your still wanting the loan and phone Will it be released for dispatch to your uk address  or call rate setters leave a messages about it with a contact number for a call back number is 020 3142 6226

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Message 4 of 11
by: clikasarus
on: 15/03/2019 | 09:20

@samiiehjayne   Welcome to Giffgaff and the community

 

sometimes that the email goes into your junk folder you need to check that first 

I hope this helps 

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Message 5 of 11
by: samiiehjayne
on: 15/03/2019 | 09:24
No email not even in spam box... what do I do next as o don’t want to be putting my payment details in again and end up with 2 phones
Message 6 of 11
by: danhamman
on: 15/03/2019 | 09:24

@samiiehjaynewrote:

No email not even in spam box... what do I do next as o don’t want to be putting my payment details in again and end up with 2 phones

When did you apply?

.:.
Message 7 of 11
by: samiiehjayne
on: 15/03/2019 | 10:44

Still no email in inbox or spam? 

How do I no if been accepted for the pre owned phone 

Message 8 of 11
by: danhamman
on: 15/03/2019 | 10:45

@samiiehjaynewrote:

Still no email in inbox or spam? 

How do I no if been accepted for the pre owned phone 

We don't know when you ordered.

When accepted/rejected, you'll be sent an email

.:.
Message 9 of 11
by: samiiehjayne
on: 15/03/2019 | 10:47
Ordered yesterday morning and told take 24 hours for an email which I haven’t received yet
Message 10 of 11