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CAN'T OPEN NEW MESSAGES FROM AGENTS

Started by: newlife1
On: 31/01/2016 | 16:05
Replies: 12
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by: newlife1
on: 31/01/2016 | 16:05

Hi is there an agent out there who can answer my query, as I cannot get into my messages from Agents and when I try to fill in a new form all I get is a message saying there are errors. I am getting fed up with GG messing me around.  Would an agent kindly read this below which I put in the form which I was unable to send.

 

 

How many more times do I have to ask GG to stop sending me messages asking for more information, you have not even addressed my issue of why when you sent me an email listing all my texts sent that one person on the list is not even a number I know. Also, the first day of my new goodybag 11 texts went when I have only sent 2. Also you have not addressed the issue of my new SIM which arrived last week and I cannot use as it is for a new member and I need to keep my own number, you have not given me an activation code for this SIM so I can keep my number, and now today I received an email saying you were sending a new SIM and welcoming me to GG. What the heck is going on please.?

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Message 1 of 13
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Accepted Solutions
by: sloz
on: 31/01/2016 | 18:28
@newlife1
Whixh error message do you see when you log in here
Http://giffgaff.com/support/questions
Get a free giffgaff Sim
Message 5 of 13
by: bharvichande
on: 31/01/2016 | 16:11
Try using the mobile website.
Message 2 of 13
by: aktachande
on: 31/01/2016 | 16:42
Try using the mobile website and see if that works.
Message 3 of 13
by: varshachande
on: 31/01/2016 | 17:01
have you tried using the mobile website?
Message 4 of 13
by: sloz
on: 31/01/2016 | 18:28
@newlife1
Whixh error message do you see when you log in here
Http://giffgaff.com/support/questions
Get a free giffgaff Sim
Message 5 of 13
by: cps15966
on: 01/02/2016 | 08:55

It's probably a virus... Smiley Wink

cps15966 - The creator of the idea for @ mentions you have all come to use and love Smiley Tongue
Message 6 of 13
Highlighted
by: cherrycoke1983
on: 01/02/2016 | 09:50

what web browser are you using try using EDGE from windows, firefox or chrome if make sure you try wiping your cookies.

Message 7 of 13
by: angie2012
on: 12/01/2017 | 15:41

I can't open my message from agent 

Message 8 of 13
by: sloz
on: 12/01/2017 | 16:39
@angie2012
What error message do you see when you log in here
Http://www.giffgaff.com/support/questions
Get a free giffgaff Sim
Message 9 of 13
by: angie2012
on: 12/01/2017 | 16:56
Message is there but will not open
Message 10 of 13