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CANNOT CHANGE THE ADULT CONTENT CONTROL SETTING

Started by: rabibintariq
On: 07/10/2011 | 15:04
Replies: 12
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by: rabibintariq
on: 07/10/2011 | 15:04

HI GUYS!

I AM NOT ABLE TO CHANGE SETTINGS FOR THE ADULT CONTENT FILTER. EVERY TIME I TRY TO ENTER PASSPORT DETAILS IT SAYS: "UNEXPECTEDLY YOUR ACTION FAILED". 


CAN ANYONE HELP ME IN THIS REGARD? AM I THE ONLY PERSON FACING THIS PROBLEM?
OR IS IT THAT IT ONLY ACCEPTS THE PASSPORT DETAILS FOR BRITISH PASSPORT AND NOT ANY OTHER COUNTRY'S PASSPORT .

THANKS
RABI. 

Message 1 of 13 (324 Views)
by: walkrightback
on: 07/10/2011 | 15:05

Try asking an Agent to save further delays.

Message 2 of 13 (318 Views)
by: voodoomama
on: 07/10/2011 | 15:05
You might be better off contacting an agent
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Message 3 of 13 (317 Views)
by: johnferris
on: 07/10/2011 | 15:08
It has to be a british passport or driving licence
Message 4 of 13 (306 Views)
by: davtra4376
on: 07/10/2011 | 15:08

If you are unable to remove the bar either contact an agent and ask them to do it for you or go to an O2 shop. Good luck

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Message 5 of 13 (304 Views)
by: lukewa123
on: 07/10/2011 | 15:08
Contact an agent, or alternatively, visit an o2 store (don't mention giffgaff) and they can remove the content lock. (providing your over the age of 18)
Message 6 of 13 (303 Views)
by: greenfrogman
on: 07/10/2011 | 15:09
and stop with the caps

Please mark the correct answer so users can find them later on

Message 7 of 13 (299 Views)
by: stephenmiller
on: 07/10/2011 | 15:10

I had some trouble with my passport too, only because it's such an odd number and character combo. Make sure you have the right number of <<<<<<<<< in there and have another couple of goes, if it still doesn't work then get in touch with an agent who will lift the adult block (but not immediately)

Message 8 of 13 (295 Views)
by: babazub
on: 07/10/2011 | 15:11

Depends on the o2 store

Both my local small ones could not do it

 

A bigger one on Leeds had systems down

 

Other one did it there and then

Message 9 of 13 (291 Views)
by: jo2010
on: 07/10/2011 | 15:26
this is something I believe an agent has to do for you.
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Message 10 of 13 (276 Views)