Knowledge Base
Community

Call history

Started by: jamesadi
On: 12/06/2019 | 17:24
Replies: 2
Reply

by: jamesadi
on: 12/06/2019 | 17:24

How to I look a5 my previous call history?? Ta

 

Message 1 of 3
by: gizmo420
on: 12/06/2019 | 17:25
@jamesadi

Hi You can see a limited amount of what your balance has been spent on here

https://giffgaff.com/profile/usage-statement

GG don't provide itemised billing as a PAYG network giffgaff do not supply an itemised bill for calls texts and data, however it is possible to get a complete list by contacting a giffgaf agent, You will need to provide a giffgaff agent the following

• SIM serial number, this is only for mobile members with an active SIM. It's the number on your SIM card right before 4Ggg4.
• Attach a copy of your passport, driving licence, birth certificate or utility bill

Please note giffgaff only hold call records for the past year and the document will be sent to the email address registered under your details page here
http://www.giffgaff.com/profile/details#email

To contact a giffgaff agent please go here
https://support2.giffgaff.com/app/ask/My-account/Subject-Access-Request-%28SAR%29/form/


Replies will go here, Please allow up to 24 hours for a reply, but it is normally faster than that

https://giffgaff.com/support/questions
Get a free giffgaff Sim
Message 2 of 3