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Calling from Jersey

Started by: bluedog269
On: 03/04/2019 | 10:48
Replies: 8
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by: bluedog269
on: 03/04/2019 | 10:48

I am in Jersey and can not make calls or send texts 

Message 1 of 9
1 BEST ANSWER

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by: natty88
on: 03/04/2019 | 10:50 edited: 03/04/2019 | 10:52

@bluedog269  giffgaff goody bags won't work in channel islands you'll need top up credit At prices shown by entering location of travel in search bar  

 

roaming charges 

 

https://giffgaff.com/roaming-charges

 

Current prices are as shown in picture Screenshot_2019-04-03-10-51-10.png

 

Get a free giffgaff Sim
Message 3 of 9
by: danhamman
on: 03/04/2019 | 10:48

@bluedog269wrote:

I am in Jersey and can not make calls or send texts 

Do you have credit?

https://giffgaff.com/top-up

 

Goodybag not applicable in the Channel Islands.

.:.
Message 2 of 9
by: natty88
on: 03/04/2019 | 10:50 edited: 03/04/2019 | 10:52

@bluedog269  giffgaff goody bags won't work in channel islands you'll need top up credit At prices shown by entering location of travel in search bar  

 

roaming charges 

 

https://giffgaff.com/roaming-charges

 

Current prices are as shown in picture Screenshot_2019-04-03-10-51-10.png

 

Get a free giffgaff Sim
Message 3 of 9
by: jaymailsays
on: 03/04/2019 | 10:50

@bluedog269wrote:

I am in Jersey and can not make calls or send texts 

@bluedog269  Goodybags do not work in C.I. You need airtime credit while roaming and ensure it set to on.

Get a free giffgaff Sim
Message 4 of 9
by: kerrieanne
on: 03/04/2019 | 10:51
any credit on your account
If I helped click ''solutions and kudos'' thanks.


Sent from my iPhone 6S
Message 5 of 9
by: mcilwraith
on: 03/04/2019 | 10:51

giffgaff doesn`t normally connect properly to JT or vodaphone guernsey for some reason.

as long as you have credit in your phone do a network search for "SURE" or "SURE C&W" it seems to work fine in the channel islands.it did for me

charges

calls 15p per minute

txts 5p

data 20p/mb

Message 6 of 9
by: andrewbergstrom
on: 03/04/2019 | 10:51
Good Morning @bluedog269

You need to have airtime credit to use your phone in Jersey, because the goodybags will only work in the UK and Europe.
Message 7 of 9
by: bigjack57
on: 03/04/2019 | 11:14
Hi,
Goodybags aren't applicable in The Channel islands so you need to have enough airtime credit to use your phone there.
Prices are :
Data 20p per MB
Calls & voicemail within the EU and selected destinations (charged in per second increments after first 30 seconds) 15p per minute
Receiving calls (charged in per minute increments) Free per minute
Sending texts within the EU and selected destinations 5p per text
Receiving texts Free
Picture messages (MMS) to a UK mobile 16p per MMS
Picture messages (MMS) to any other mobile 24p per MMS
Message 8 of 9
by: angusddd
on: 28/04/2019 | 08:36

This is not the answer this person was looking for. Best answer is that for some reason visiting phones select “JT” as the network on Jersey but they do not have an agreement with giffgaff. You need to manually change the carrier to “Sure” which does work. However you will be charged! So turn off data if you want to avoid those costs. 

Message 9 of 9