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Can I check to see how much data I'm using (with an unlimited package)

Started by: pbzepplin
On: 16/10/2014 | 13:03
Replies: 5
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by: pbzepplin
on: 16/10/2014 | 13:03
Hi I've had an email about using too much data at peak times, Is there a way I can check how much I'm using?

Does anyone also know what Giffgaff consider reasonable use during peak times?
Message 1 of 6
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by: mathew40
on: 16/10/2014 | 13:08
Hi there @pbzepplin and thanks for visiting the community.
There are many data counting apps available to download if you can get apps on your device,that will monitor your data usage .
You Can text the word PLAN to 43431 and you will recieve a text back showing your usage over the past 30 days.This option works for most, but not all unfortunately. If you do not receive a text after 10 minutes, try texting the word plan to 43430 instead.
Also please be patient as the text can take 5 or 10 minutes to recieve.
You should also receive a monthly usage statement from giffgaff, as long as you have accepted to recieve emails from giffgaff, check here https://giffgaff.com/profile/details

Please also check out this link
http://community.giffgaff.com/t5/Learning-and-giffgaffer-articles/Traffic-Flow-Policy/ta-p/12999304
Get a free giffgaff Sim
Message 3 of 6
by: harischoudhry
on: 16/10/2014 | 13:04
You get the statement each month
Message 2 of 6
by: mathew40
on: 16/10/2014 | 13:08
Hi there @pbzepplin and thanks for visiting the community.
There are many data counting apps available to download if you can get apps on your device,that will monitor your data usage .
You Can text the word PLAN to 43431 and you will recieve a text back showing your usage over the past 30 days.This option works for most, but not all unfortunately. If you do not receive a text after 10 minutes, try texting the word plan to 43430 instead.
Also please be patient as the text can take 5 or 10 minutes to recieve.
You should also receive a monthly usage statement from giffgaff, as long as you have accepted to recieve emails from giffgaff, check here https://giffgaff.com/profile/details

Please also check out this link
http://community.giffgaff.com/t5/Learning-and-giffgaffer-articles/Traffic-Flow-Policy/ta-p/12999304
Get a free giffgaff Sim
Message 3 of 6
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by: choon
on: 16/10/2014 | 13:09
If you have given permission for giffgaff to contact you, you will get a monthly usage statement. If not you can change it by going here: https://giffgaff.com/profile/details and clicking change next to Do you want to hear from us? Tick the box that says Send me giffgaff updates and offers then click save. Usage statements are normally sent out on or around the 5th of each month.
Get a free Giffgaff Sim
Message 4 of 6
by: bernienatch
on: 16/10/2014 | 13:09
You may be able to find out from your phone itself. My Lumia lets me set a monthly limit and I can also check how much I'm using daily.
Message 5 of 6
by: mh769
on: 16/10/2014 | 13:11
there might be a data counter already on your phone but if not you can download an app that will
Message 6 of 6