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Can I get my goodybag money back, I haven't used any of it.

Started by: zewm
On: 22/12/2011 | 22:14
Replies: 16
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by: zewm
on: 22/12/2011 | 22:14

My phone has now almost officially been announced as not working with Giffgaff so I was wondering whether I can get my money back on my goodybag of which I cannot and have not used anything from it, as I would need the money to top up my new sim cad if worst comes to worst. 

Message 1 of 17
by: s_morris
on: 22/12/2011 | 22:15

contact an agent and ask them see http://bit.ly/giffgaffagent


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Message 2 of 17
by: gawright
on: 22/12/2011 | 22:15
You would have to contact an agent to request this. They may or may not do it since the problem is with your phone and not with giffgaff

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Message 3 of 17
by: alweb
on: 22/12/2011 | 22:16

he only people who can help you are agents sorry

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Message 4 of 17
by: morvin
on: 22/12/2011 | 22:16
Yea may be ask an agent for that though http://bit.ly/giffgaffagent
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Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
Message 5 of 17
by: ibraheemjaved19
on: 22/12/2011 | 22:19
Ask an agent mate
If i helped you please press the star button near my name and click accept a solution. Want a sim with £5 credit? Click below!
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Message 6 of 17
by: faheema369
on: 22/12/2011 | 22:31

you can only get help by an agent/educator click this http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Need-to-Contact-an-Agent-Handy-Links/m-p/11...

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Message 7 of 17
by: jtreasure
on: 22/12/2011 | 22:33
Out of interest, do some phones not work with GG then?
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Message 8 of 17
by: bluemoonbaz
on: 22/12/2011 | 22:38
I would have thought it would be a guesture of of goodwill if giffgaff do ..as its not there fault but the phones issue
Message 9 of 17
by: gawright
on: 22/12/2011 | 22:39

@jtreasure wrote:
Out of interest, do some phones not work with GG then?

Only if they are locked to another network or broken


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Message 10 of 17