Knowledge Base

Can I send my phone in for repair if it's my fault (cracked back).

Started by: joeasis
On: 21/08/2015 | 19:08
Replies: 13

by: nigelbrooks
on: 23/08/2015 | 08:46



Contact Sony directly.


The repair facility in Pencoed, Wales is, from personal experience, truly excellent. They offer fixed price repairs and are very quick.




Monday to Friday : 08:00 - 20:00

Saturday : 09:00 - 17:00


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Message 11 of 14
by: timwilliams25
on: 23/08/2015 | 09:16



Yes, giffgaff will repair phone broken by accident altough not sure how the charges and there will also probably be postage costs too.


Personally, I would take it into a local indepedant phone shop to get a quote to see if it is worthwhile sending it back - I think if you can get it done local, if anything goes wrong again, you can just take it back, rather than have to deal with uncontactable repairer!

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Message 12 of 14
by: janetihill
on: 23/08/2015 | 09:18
might be worth checking with a local trader for a repair quote
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Message 13 of 14