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Can't buy goodbags :@

Started by: asim104
On: 20/05/2012 | 12:23
Replies: 9
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by: asim104
on: 20/05/2012 | 12:23
Why is it goodbags are not working?
Been trying to buy one for over 2 hours now
Message 1 of 10
by: paolotrianni
on: 20/05/2012 | 12:24

@asim104 wrote:
Why is it goodbags are not working?
Been trying to buy one for over 2 hours now


Have you got a goodybag expiring today because if you have then it's locked out read this:

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Why-can-t-I-buy-a-goodybag/ta-p/40...

I hope that I was helpful.Smiley Happy
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Message 3 of 10
by: shedy
on: 20/05/2012 | 12:24
I think theres a problem ryt nw. try buying thru credit
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kudos if I helped and mark as solution answered if you are satisfied. thxs.
Message 4 of 10
by: asim104
on: 20/05/2012 | 12:25
Expired last night
Message 5 of 10
by: asim104
on: 20/05/2012 | 12:27
I am trying to buy through my airtime balance..

I've tried from my phone's browser and GiffGaf App but the screen does not load after I choose to buy it from the airtime balance
Message 6 of 10
by: sam1128
on: 20/05/2012 | 12:27
You are in lock in period looks like it taking longer today normally resets between 8-10 in the morning but it looks like it taking longer today .

It's weekend so maybe that's y taking longer ...
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Message 7 of 10
by: paolotrianni
on: 20/05/2012 | 12:28
It may still be locked out. You can buy a 02 voucher from a shop and use that now or wait tell tomorrow and try then.
I hope that I was helpful.Smiley Happy
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Message 8 of 10
Highlighted
by: asim104
on: 20/05/2012 | 12:31
Why is there a locked out period?

Trying from another giffgaff account that hasn't had a goodybag for a while (weeks) but it's not working there either
Message 9 of 10
by: zeenu
on: 20/05/2012 | 12:40
Giffgaff are having some problems at the moment. Be patient and they will be resolved soon. All you can do is keep trying! Happened to me but i managed to get through a few hours later but my goodybag didnt get activated until a few hours after purchase. Good luck x
Message 10 of 10