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Can't download MMS messages

Started by: alison2512
On: 10/02/2013 | 13:59
Replies: 11
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by: alison2512
on: 10/02/2013 | 13:59

Hi everyone, I need your help again please.  A pal has sent me a picture message and when I tap 'download' it tries for a while then gives up. I have the internet set up and it works fine. Can I do anything so I can recieve MMS ? 

 

Thanks in anticipation !

Message 1 of 12 (224 Views)
by: rayhoo
on: 10/02/2013 | 14:00

alison2512 wrote:

Hi everyone, I need your help again please.  A pal has sent me a picture message and when I tap 'download' it tries for a while then gives up. I have the internet set up and it works fine. Can I do anything so I can recieve MMS ? 

 

Thanks in anticipation !


If you have Wifi then Disable it.  More here on how MMS works  MMS Simply.

Message 2 of 12 (217 Views)
by: tjommo
on: 10/02/2013 | 14:01
Text settings to 2020 to set up MMS settings or I'd you have a smartphone look at http://bit.ly/giffgaffiphone
Get a free giffgaff SimUploaded with Imgupr
Message 3 of 12 (216 Views)
by: jpcjpc
on: 10/02/2013 | 14:01

Have you tried using the stock messaging app to open it?

 

I had the same problem using a third party app, but it worked fine with the stock app. And from then on it opened on other messaging apps too.

 

May be coincidence, but give it a go.

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Message 4 of 12 (212 Views)
by: ilambert
on: 10/02/2013 | 14:02

Phone settings for mms and INTERNET Text "SETTINGS" to 2020, if it doe's not work, try here. MMS is not included in any goodybags: they cost 16p


Definitive APN Settings should work on all phones - http://bit.ly/giffgaffapn for most phones

Nokia Lumia - See this guide; http://j.mp/giffgafflumia

Nokia C3 - http://bit.ly/giffgaffnokiac3

Nokia C5 - http://bit.ly/ggnokiac5

Android phones - http://bit.ly/jitbandroid

Samsung ch@t http://bit.ly/ggsamchat

Blackberry - http://bit.ly/jitbblackberry

Windows phones - http://bit.ly/giffgaffwp7

Dongle Installation/settings - http://bit.ly/giffgaffdongle

iPad with screen shots - http://bit.ly/giffgaffiPad

There are four iPhones in the family that use these settings successfully. (3Gs, 4, 4s, 5) Running IOS 5.1.1 IOS 6.1 and ios 6.0.2
 Iphone -  http://bit.ly/jitbiphone

Accept a "Solution" if it solved your problem! All sims are now dual/micro
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Message 5 of 12 (209 Views)
by: mic_fin
on: 10/02/2013 | 14:02
Try restarting your phone. Also ensure there is enough memory to save the download Smiley Happy
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Message 6 of 12 (208 Views)
by: mazza2010
on: 10/02/2013 | 14:02
Txt mms 1010 goodybags dont cover mms cost 16p to sent comes out of ur credit
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Message 7 of 12 (207 Views)
by: lucy68
on: 10/02/2013 | 14:03
Message 8 of 12 (204 Views)
by: pr08rad
on: 10/02/2013 | 14:26
You need to ensure you have the correct settings, has it been working in the past on GG ? If not then that will be the reason,
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Message 9 of 12 (190 Views)
by: sullyman525
on: 10/02/2013 | 14:29

manually enter the settings

Message 10 of 12 (188 Views)