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Can't get answerphone

Started by: mountfune
On: 27/04/2016 | 20:16
Replies: 4
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by: mountfune
on: 27/04/2016 | 20:16
I have the answer phone symbol on my desktop. When I tap to hear it I get a written message "conditional call forwarding active."
So I can't hear the message and I can't delete it. Any ideas please?
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by: no51get
on: 27/04/2016 | 20:18

Hi there mountfune.....Smiley Happy

 

Below is all the information regarding voicemail activation etc...
http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085#faq_no_1
These are some quick numbers you need to manage your Voicemail.
To ACTIVATE Voicemail - Dial 1616
To DEACTIVATE Voicemail Dial - 1626
To CHECK Voicemail - Dial 443
To set your own Voicemail message dial 443 and follow the prompts.
Voicemail extended ring will set the number of rings before divert type in **61*443*10* and then the amount of seconds you want in increments of 5 secs maximum 30 followed by # then SEND
Voicemail costs 8p/Call, or if you have a goodybag, it deducts ONE goodybag minute, regardless of how long you are on the call.
To hear your voicemail from another phone you need to set your PIN. Call your number. Wait for the voicemail to answer, then press * Then enter your PIN. You will then reach the voicemail menu.

Message 2 of 5
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by: no51get
on: 27/04/2016 | 20:18

Hi there mountfune.....Smiley Happy

 

Below is all the information regarding voicemail activation etc...
http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085#faq_no_1
These are some quick numbers you need to manage your Voicemail.
To ACTIVATE Voicemail - Dial 1616
To DEACTIVATE Voicemail Dial - 1626
To CHECK Voicemail - Dial 443
To set your own Voicemail message dial 443 and follow the prompts.
Voicemail extended ring will set the number of rings before divert type in **61*443*10* and then the amount of seconds you want in increments of 5 secs maximum 30 followed by # then SEND
Voicemail costs 8p/Call, or if you have a goodybag, it deducts ONE goodybag minute, regardless of how long you are on the call.
To hear your voicemail from another phone you need to set your PIN. Call your number. Wait for the voicemail to answer, then press * Then enter your PIN. You will then reach the voicemail menu.

Message 2 of 5
by: lynda1962
on: 27/04/2016 | 20:19
@mountfune, hi there, try this link

Complete voicemail options can be found here http://community.giffgaff.com/t5/Using-giffgaff/Your-voicemail/ta-p/3521085

Message 3 of 5
by: bacc
on: 27/04/2016 | 20:19
Hi, that message is only to advise that you have voicemail turned on. Are you calling 443 for giffgaff voicemail ?
Get a free giffgaff Sim
Message 4 of 5
by: mountfune
on: 28/04/2016 | 07:43
I didn't know about dialing 443. Thought I just pressed the answerphone symbol. Seems a bit over engineered. Thank you for answering me
Message 5 of 5