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Can't get internet on my phone Nokia Lumia 520

Started by: ensembleinfo
On: 20/08/2013 | 13:21
Replies: 6
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by: ensembleinfo
on: 20/08/2013 | 13:21

Hi guys,

Just joined GiffGaff. Have contacted 02, as requested by GiffGaff text message, to enter the requested new details into my phone ACCESS POINT. Successfully done this, nut still no internet access? What's going on? Any help appreciated. THanks

Message 1 of 7 (1,032 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: epileptic_hero
on: 20/08/2013 | 13:23 edited: 20/08/2013 | 13:29
Best Answer
Accepted by topic author ensembleinfo
‎21-08-2015 01:01

Welcome to Giffgaff!

Text "settings" to 2020 and you should be able to install the recommended settings automatically.

Should you need to enter them manually, here are the settings:
Go to Settings > Mobile Network, make sure Network
selection dropdown is set to Automatic.

Now add the internet settings
APN - giffgaff.com

Username - giffgaff
Password - password
Proxy server (URL) - (leave empty)
Proxy port - (leave empty)
IP type - IP4v6
Save

Now add the MMS settings
APN - giffgaff.com
Username - giffgaff
Password - password
WAP gateway (URL) - 193.113.200.195
WAP gateway port - 8080
MMSC (URL) - http://mmsc.mediamessaging.co.uk/
MMSC port: 8002
Maximum MMS size - (leave empty)
IP type - IP4v6
Save.
Restart your mobile.

Please remember to set a 'Best Answer' if your question has been answered. This helps other people experiencing similar problems in the future find this thread!
Message 2 of 7 (1,092 Views)
by: epileptic_hero
on: 20/08/2013 | 13:23 edited: 20/08/2013 | 13:29
Best Answer
Accepted by topic author ensembleinfo
‎21-08-2015 01:01

Welcome to Giffgaff!

Text "settings" to 2020 and you should be able to install the recommended settings automatically.

Should you need to enter them manually, here are the settings:
Go to Settings > Mobile Network, make sure Network
selection dropdown is set to Automatic.

Now add the internet settings
APN - giffgaff.com

Username - giffgaff
Password - password
Proxy server (URL) - (leave empty)
Proxy port - (leave empty)
IP type - IP4v6
Save

Now add the MMS settings
APN - giffgaff.com
Username - giffgaff
Password - password
WAP gateway (URL) - 193.113.200.195
WAP gateway port - 8080
MMSC (URL) - http://mmsc.mediamessaging.co.uk/
MMSC port: 8002
Maximum MMS size - (leave empty)
IP type - IP4v6
Save.
Restart your mobile.

Please remember to set a 'Best Answer' if your question has been answered. This helps other people experiencing similar problems in the future find this thread!
Message 2 of 7 (1,093 Views)
by: antonio75
on: 20/08/2013 | 13:23
what phone are you using....
Message 3 of 7 (1,025 Views)
by: jumbo4
on: 20/08/2013 | 13:24
Message 4 of 7 (1,023 Views)
by: mathew40
on: 20/08/2013 | 13:24
Hello there.
Please take the time to have a look at a great guide,which should help you,to set up your giffgaff APN "settings"

http://community.giffgaff.com/t5/giffgaff-Top-Tips/giffgaffer-s-guide-to-Nokia-Lumia/m-p/2870383#M29...
Click Onto My Banner Below And Order ANY FREE Sim Card With £5 FREE Credit
Message 5 of 7 (1,020 Views)
by: mathew40
on: 20/08/2013 | 13:26
Antonio75,have you read the title of the ops post ?.
Click Onto My Banner Below And Order ANY FREE Sim Card With £5 FREE Credit
Message 6 of 7 (1,019 Views)
by: nayir_123
on: 20/08/2013 | 13:51
Hi, please ensure that your phone settings are correctly entered and saved, using this Nokia Lumia Phone guide:

http://community.giffgaff.com/t5/giffgaff-Top-Tips/giffgaffer-s-guide-to-Nokia-Lumia/m-p/2870383#M29...
If I have helped, please give me a Kudos. Smiley Happy Order your FREE Giffgaff Sims from Below:
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Message 7 of 7 (1,008 Views)