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Can’t hear me on my refurbished 7 month phone

Started by: cesca9617
On: 12/10/2018 | 17:06
Replies: 2
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by: cesca9617
on: 12/10/2018 | 17:06 edited: 12/10/2018 | 17:10

Actually getting really annoyed my phone I’ve had since end of March I’m having problems with people hearing me, It was a refurbished I phone 7 plus. I don’t know what to do really! I can’t call giffgaff I’ve had a phone case and screen protector the entire time never dropped it! I did have a issue with this but it was just that I sounded quite now it seems like I’m not being heard whatsoever actually really **bleep**! I have this phone for 7 months now

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by: shamrez8
on: 12/10/2018 | 17:08
Hi @cesca9617
I suggest you check out this https://support.apple.com/en-gb/HT203794 offical Apple guide if it helps regarding sound issues.

If that hasn't helped you can send the phone back to giffgaff for a repair by following the steps in this https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573 knowledge base link.

Also, check out this https://community.giffgaff.com/t5/Using-giffgaff/Returns-and-Repairs-process/ta-p/10316825 link on the return process.
Get a free giffgaff Sim
Message 2 of 3
by: shamrez8
on: 12/10/2018 | 17:08
Hi @cesca9617
I suggest you check out this https://support.apple.com/en-gb/HT203794 offical Apple guide if it helps regarding sound issues.

If that hasn't helped you can send the phone back to giffgaff for a repair by following the steps in this https://community.giffgaff.com/t5/Solve-your-questions/How-to-send-a-phone-for-repair/ta-p/10441573 knowledge base link.

Also, check out this https://community.giffgaff.com/t5/Using-giffgaff/Returns-and-Repairs-process/ta-p/10316825 link on the return process.
Get a free giffgaff Sim
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