Knowledge Base
Community
Can’t log in
on: 15/01/2019 | 10:43
@amelm555
Hi, could I ask what your active username is or aren't you sure of that?
What date approximately did you activate your sim
(when did you join giffgaff)
Is your sim working?
Can you call 43430?
If so,
Text the word NUMBER to 2020 and text the word NAME to 43430
Once you've retrieved those details, you can go here to request a password reset link
Http://giffgaff.com/support/lost-password
You can opt to receive the link to your email or to your phone in a text
Hi, could I ask what your active username is or aren't you sure of that?
What date approximately did you activate your sim
(when did you join giffgaff)
Is your sim working?
Can you call 43430?
If so,
Text the word NUMBER to 2020 and text the word NAME to 43430
Once you've retrieved those details, you can go here to request a password reset link
Http://giffgaff.com/support/lost-password
You can opt to receive the link to your email or to your phone in a text
