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Can't make calls or send SMS but have data. 3 days since I joined and my number has been swapped

Started by: bradd80
On: 18/01/2019 | 13:27
Replies: 3
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by: bradd80
on: 18/01/2019 | 13:27

I have data but I can't send or receive calls or texts. It goes to voicemail if someone calls. My number has shown as swapped from O2 on my account for 2 days. I'm needing a phone and think I should just throw the SIM and go to another provider. 

Message 1 of 4
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by: spacefrog
on: 18/01/2019 | 13:31 edited: 18/01/2019 | 13:37

@bradd80

First of all restart your phone......

 

To change the time the phone rings before diverting to voicemail, dial **61*443*10*??# (Replace the ?? with one of 5,10,15,20,25,30) for example changing to voicemail after 20 seconds, dial **61*443*10*20# press call

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Message 2 of 4
by: bradd80
on: 18/01/2019 | 13:33
Hi this is a Samsung .
Message 3 of 4
by: sloz
on: 18/01/2019 | 13:37
@bradd80
Hi, are you currently in the UK or abroad?
Can you receive calls and texts?

Can you connect to all Web pages or just giffgaff pages?

From your phone keypad
Dial *100*7# and press call
Can you see your remaining minutes?
If not, what word or words do you see on the phone screen?

Get a free giffgaff Sim
Message 4 of 4