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Can’t make or receive calls

Started by: mackemboyd
On: 06/12/2018 | 15:40
Replies: 5
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by: mackemboyd
on: 06/12/2018 | 15:40

As a self employed driver I depend on my phone to receive and make calls to do jobs. 

Today I have missed out on loads of jobs because there has been no service. 

 

Will there be any compensation for people like me who have lost out on work because of this issue?

Message 1 of 6
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by: cazaline71
on: 06/12/2018 | 15:41

Hey there @mackemboyd

 

There is currently an issue with o2’s service and as giffgaff runs on o2, giffgaff is also affected. O2 is working hard to resolve it but in the meantime, you can keep up to date by going to the following link https://community.giffgaff.com/t5/Service-Updates/2G-3G-and-4G-services-impacted-across-the-UK-6-Dec...

 

As for compensation, we will just have to wait and see what giffgaff are going to do about this. 

 

Sorry about this!

 

 

No trees were destroyed in the sending of this message, however, a significant number of electrons were terribly inconvenienced.
Message 2 of 6
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by: cazaline71
on: 06/12/2018 | 15:41

Hey there @mackemboyd

 

There is currently an issue with o2’s service and as giffgaff runs on o2, giffgaff is also affected. O2 is working hard to resolve it but in the meantime, you can keep up to date by going to the following link https://community.giffgaff.com/t5/Service-Updates/2G-3G-and-4G-services-impacted-across-the-UK-6-Dec...

 

As for compensation, we will just have to wait and see what giffgaff are going to do about this. 

 

Sorry about this!

 

 

No trees were destroyed in the sending of this message, however, a significant number of electrons were terribly inconvenienced.
Message 2 of 6
by: slh_002
on: 06/12/2018 | 15:48
Self employed aswell absolute **bleep** service
Message 3 of 6
by: michaeldunha
on: 06/12/2018 | 15:49
Nope there's no compensation
Message 4 of 6
by: molabs
on: 06/12/2018 | 16:11
Seriously I’ll get it watch
Message 5 of 6
by: molabs
on: 06/12/2018 | 16:13
My son is in hospital can’t ring the hospital what’s giffgaff telephone number please
Message 6 of 6