Knowledge Base

Can’t order new phone

Started by: charlielouisa28
On: 12/01/2019 | 16:01
Replies: 2

by: charlielouisa28
on: 12/01/2019 | 16:01

Every time I try to order my phone is keeps coming up error in our system once I’ve put in all the bank details? 

Message 1 of 3
by: headcases
on: 12/01/2019 | 16:04
Each time you access a file through your web browser, your browser stores it. By doing this, your browser doesn't have to newly retrieve files (including any images) from the remote web site each time you click Back or Forward. Sometimes websites (like giffgaff's when you get errors topping up or using a voucher) dont like this and requires you to clear your browser cache.
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 2 of 3
by: aaronhank
on: 12/01/2019 | 16:09
Please log out of your giffgaff account and open an alternative Internet browser . chrome and firefox are some examples. Then, visit our website on the alternative browser, log in again and then to make your phone purchase
Message 3 of 3