Knowledge Base

Can't see how to start goody bag early

Started by: lizziethescot
On: 23/08/2016 | 10:52
Replies: 2

by: lizziethescot
on: 23/08/2016 | 10:52
I want goodybag started early can't see how to do it
Message 1 of 3
by: dbcooper_
on: 23/08/2016 | 10:53
This won't work on the app

You can start the new goodybag early if you have less than 5 minutes or 5MB remaining on the current goodybag

Its simple to do Log in to the My giffgaff page

When you have less than 5 minutes or 5MB a new message will appear under "My goodybags" asking if you want to "start your next goodybag today''. You just click that and the new one starts immediately

Please be aware that when you start a goodybag early, it takes over from the current goodybag and you lose any remaining allowance on the old one

Your new goodybag is now active and on display in the My giffgaff page

Get a free giffgaff Sim
Message 2 of 3
by: lynda1962
on: 23/08/2016 | 10:53
@lizziethescot, hi there, you can start another goodybag early if you have less than 5 mins of calls or 5 mb of data left go to your dashboard and under your goodybag it will tell you if you can start another goodybag early.
When you start another goodybag early you will lose any remaining allowance in your last bag.

Message 3 of 3