Got my sim from my freind today, registerd it, its active in my phone so i went to by a top up voucher, now it won't let me top it up!!, says "sorry your not allowed to access this page", i don't know my mobile number, also it's not showing at the top of my profile. any help please???
Go through the activation process
1. put your 6 didgit code in
2. Next page personal details
3. Next is the top up page , ignore the goodybags you can't choose one yet
On the right is a redeem voucher link, click that and put your voucher code in to activate
Your sim will be activated when you can see your balance in your my giffgaff page , you can then buy a goodybag with your balance if you wish
Try topping up on your phone, by calling 4444.
Or if your are activating, ignore the goodybags & credit and on the right hand side there should be a box saying redeem your voucher, put the voucher code in and this should work.
If not try contacting an agent