Get Help
Community

Can't use Internet on Sony Ericsson Xperia X8

Started by: arooj7996
On: 22/10/2012 | 22:56
Replies: 9
Reply

Go to solution
by: arooj7996
on: 22/10/2012 | 22:56
I bought £10.00 goody bag, can use minutes and texts but can't use Internet. It works with wifi but not on Giffgaff's Internet. What could I do......can someone help me?
Message 1 of 10 (456 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: puregangsta2k10
on: 22/10/2012 | 22:56 edited: 22/10/2012 | 22:57
Best Answer
Accepted by gaby_p (contributor)
‎21-08-2015 01:01

Hi, there were some loss of data issues since the 20th of october on Giffgaff. The tech team have fixed the issues, however they are still working on it as some members are still experiencing data problems.

Please see this guide for the latest update and enter your Username and Postcode here in the form:

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Resolved-Loss-of-Data-Issue-20-10-2012...


In addition, please check the network coverage status of your area here:

http://status.o2.co.uk/

Try rebooting your phone too.

Message 2 of 10 (504 Views)
by: puregangsta2k10
on: 22/10/2012 | 22:56 edited: 22/10/2012 | 22:57
Best Answer
Accepted by gaby_p (contributor)
‎21-08-2015 01:01

Hi, there were some loss of data issues since the 20th of october on Giffgaff. The tech team have fixed the issues, however they are still working on it as some members are still experiencing data problems.

Please see this guide for the latest update and enter your Username and Postcode here in the form:

http://community.giffgaff.com/t5/Service-Updates-Notice-board/Resolved-Loss-of-Data-Issue-20-10-2012...


In addition, please check the network coverage status of your area here:

http://status.o2.co.uk/

Try rebooting your phone too.

Message 2 of 10 (505 Views)
by: dannyd18
on: 22/10/2012 | 22:57
look here >>> http://support2.giffgaff.com/app/answers/detail/a_id/150/~/how-do-i-update-my-giffgaff-settings-on-a...
Accept as (Best Answer) if I answered your Question. Also give (Kudos) if I was helpful Smiley Happy
Get a free giffgaff Sim
Click on the above banner if you need a giffgaff sim normal/micro
Message 3 of 10 (447 Views)
by: djbonner07
on: 22/10/2012 | 22:57
Message 4 of 10 (446 Views)
by: gaffout
on: 22/10/2012 | 22:57
How to setup your Android device - http://bit.ly/jitbandroid
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Message 5 of 10 (444 Views)
by: bengalknights
on: 22/10/2012 | 22:57
Install giffgaff apn app from play using wifi
Get a free giffgaff Sim
Message 6 of 10 (444 Views)
by: racer910
on: 22/10/2012 | 22:57
Message 7 of 10 (442 Views)
by: morvin
on: 22/10/2012 | 22:57
See here http://bit.ly/giffgaffandroid
Get a free Giffgaff Sim
Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
Message 8 of 10 (441 Views)
by: racer910
on: 22/10/2012 | 22:57
there are problems at the moment so it may not work
Get a free giffgaff Sim
Message 9 of 10 (436 Views)
by: supasnail
on: 22/10/2012 | 22:58

Ensure your apn settings are correct using: 

 

APN: "giffgaff.com"
username: "giffgaff"
password: "password"

If necessary, anter the 'Dial' value: *99#

 

Remeber to restart your phone.

 

If you're still having trouble, then you might be caught up in the current data issues and will have to wait until this is resolved in your area.

Get a free giffgaff Sim
Message 10 of 10 (434 Views)