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Can you no longer log onto giffgaff if you run out of data?

Started by: ramsa1976
On: 13/08/2019 | 13:49
Replies: 7
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by: ramsa1976
on: 13/08/2019 | 13:49

You used to be able to log onto giffgaff if you ran out of data and hence topup, now it seems you can't?

Message 1 of 8
by: benjamin567
on: 13/08/2019 | 13:52

Hi there @ramsa1976 

 

the giffgaff app uses an internet connection so yes, you will need to have some form of connection to the internet to top up your account using the giffgaff app/website. It doesn't have to be data, wifi will do.

 

I am assuming that you have an internet connection to post on this forum?

 

If you have no way of connecting to the internet then you can dial 43430 to top up too. I recommend using the website instead though

If my answer has helped you then please click the Kudos button and select 'Best Answer'
If you want to reply to this answer then type '@benjamin567' somewhere in your response please so I get notified - have a good day!
Message 2 of 8
by: pzs360
on: 13/08/2019 | 14:07

I'm sure you can.

 

My goodybag ran out but I topped it up via a computer this morning so am unable to test that theory! 

Get a free giffgaff Sim

[url=http://www.quidco.com/user/102664/1726669/]Read and join Quidco cashback co-operative[/url]
Message 3 of 8
by: mcilwraith
on: 13/08/2019 | 14:10 edited: 13/08/2019 | 14:11

@ramsa1976wrote:

You used to be able to log onto giffgaff if you ran out of data and hence topup, now it seems you can't?

you should be able to @ramsa1976 but if stuck you can top up or buy a new goodybag using the dial 43430 option

number 2 for a goodybag with any o2 or giffgaff voucher

Message 4 of 8
by: boblog
on: 13/08/2019 | 14:17
You used to be able to access the main site on your browser (don't think it works with Opera mini though) without any data, not sure if that is still the case though. You can only check that if you run out of data AND credit
Get a free giffgaff Sim
Message 5 of 8
by: ramsa1976
on: 13/08/2019 | 18:07

That's what I meant even though you'd run out of data you could still access giffgaff. I did this plenty of times in the past. I ran out last night at midnight hence no shops open to buy voucher.

Message 6 of 8
by: alexmgg2
on: 13/08/2019 | 21:41

@ramsa1976wrote:

That's what I meant even though you'd run out of data you could still access giffgaff. I did this plenty of times in the past. I ran out last night at midnight hence no shops open to buy voucher.

You can access the giffgaff website with no goodybag or credit. The phone that I'm posting this from has no credit or goodybag. However, it's VERY  SLOW - its taken over half an hour for me to log in and navigate straight to this thread!

 

Still, it should be possible to buy a goodybag this way.

 

HTH

 

 

 

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Message 7 of 8
by: ramsa1976
on: 14/08/2019 | 06:45

Why can't you topup via bank card on the phone?

Message 8 of 8