Get Help
Community

Cancel giffgaff

Started by: vbird1
On: 02/01/2014 | 10:07
Replies: 13
Reply

Go to solution
by: vbird1
on: 02/01/2014 | 10:07

I would like to cancel giffgaff - how do i go about this? Do i cancel my direct debit?

 

Thank you

 

Message 1 of 14 (387 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: mrlucking96
on: 02/01/2014 | 10:09
Best Answer
Accepted by anthony_c (former giff-staffer)
‎21-08-2015 01:01
Go to this page to delete your card details: https://giffgaff.com/profile/payment-details

Then you can just leave your account as is and leave giffgaff
Hope this helps mate! Smiley Happy
Remember to select 'set as best answer' and 'kudos' on my answer if I helped you Smiley Happy

Get a free giffgaff Sim
Message 2 of 14 (421 Views)
by: mrlucking96
on: 02/01/2014 | 10:09
Best Answer
Accepted by anthony_c (former giff-staffer)
‎21-08-2015 01:01
Go to this page to delete your card details: https://giffgaff.com/profile/payment-details

Then you can just leave your account as is and leave giffgaff
Hope this helps mate! Smiley Happy
Remember to select 'set as best answer' and 'kudos' on my answer if I helped you Smiley Happy

Get a free giffgaff Sim
Message 2 of 14 (422 Views)
by: foodie_girl
on: 02/01/2014 | 10:09 edited: 02/01/2014 | 10:10

Your giffgaff account will be closed automatically if you transfer your number to another provider with a PAC code. Any credit in your account will be lost, so it would be worth using it first.

 

If you want to close your account and are not transferring out the number, simply stop using the sim. It will become inactive after 6 months.

 

Check that auto top-up and recurring goodybags are switched off on your payment details tab:

https://giffgaff.com/profile/payment-details

 

Remove your card details from the same tab to prevent any unexpected payments.

 

Get a free giffgaff Sim
Message 3 of 14 (381 Views)
by: mattdiver
on: 02/01/2014 | 10:10 edited: 02/01/2014 | 10:11

Hi vbird,

 

As giffgaff is Pay as You Go, there is no contract to cancel,

 

Just cancel your direct debit with your bank and use the links above to cancel any recurring goodybags stop using your giffgaff SIM, you will lose any airtime credit unless you use it all.

 

If you want to take your number with you dial 43431 for your PAC code.

 

Sorry to hear you are leaving

All of my posts are hand typed for your individual needs. If you think I have done well, please give Kudos, If I have done REALLY well, please select best answer

Get a free giffgaff Sim
Message 4 of 14 (378 Views)
by: sneaky007
on: 02/01/2014 | 10:10
Hi Vbird, and welcome to the giffgaff community,

follow this https://giffgaff.com/profile/payment-details and remove your card details,

The giffgaff account will be closed after 6 months without use e.g. no calls or texts sent or received,

GET A FREE SIM WITH £5 AIRTIME CREDIT
Message 5 of 14 (374 Views)
by: jase371
on: 02/01/2014 | 10:11

hi there yeh just delete ur card detail, then done use the giffgaff sim as giffgaff will deactive it if not used within 6monyth any way

Message 6 of 14 (372 Views)
by: gindygoo
on: 02/01/2014 | 10:15

Hiya,

 

It's really easy to leave giffgaff mate, all you need to do is cancel your recurring goodybag and remove your bank details from you're profile.

 

Before I provide you the link, can I ask why it is you're leaving us? Is there anything giffgaff can do to entice you to stay? If not we're sorry to see you leave and here's that link I promised:

 

https://giffgaff.com/profile/payment-details

 

Charlie.

Get a free Giffgaff Sim
Message 7 of 14 (368 Views)
by: ukadi17
on: 02/01/2014 | 10:17
did you buy a giffgaff phone? you have 7 days to cancel contract, you can do this by contacting an agent here: https://giffgaff.com/support/questions
UKADI Driving Instructor
Message 8 of 14 (360 Views)
by: solid247
on: 02/01/2014 | 10:17
You do not need to leave unused credit giffgaff let you donate so none goes to the black hole

To donate by using your airtime credit just;
Text "CTGG88 £1" to 70070 to donate £1
Text "CTGG88 £5" to 70070 to donate £5
Text "CTGG88 £10" to 70070 to donate £10
Get a free Giffgaff Sim
 
Message 9 of 14 (360 Views)
by: isabel1066
on: 02/01/2014 | 10:20
what do you want to leave gg for.
Get a free giffgaff Sim
Message 10 of 14 (352 Views)