Knowledge Base

Cancelling Service

Started by: florinmex
On: 18/02/2019 | 18:02
Replies: 4

by: florinmex
on: 18/02/2019 | 18:02

I want to cancel my services

Message 1 of 5
by: mcilwraith
on: 18/02/2019 | 18:04

i take it you are leaving @florinmex

go here

go to recurring goodybag....change and untick the box.

remove your credit card or paypal details and your sim will eventually die out with not being used

your empty account will still be there if you ever want to return

for any credit you may have left this can`t be returned so please consider donating to charity

check this thread

for your pac code if you wish to keep your number

dial 43431 from your handset
You'll receive a text with your PAC code

or you can go here

if you don`t want any correspondence change your email address to here

Message 2 of 5
by: natty88
on: 18/02/2019 | 18:11

@florinmex if wanting to cancel and completely close down your account please follow this link


the agents will reply via here the usual time frame is 3 to 5hrs but allow up to 24hrs in very busy times 


replies will show via here when logged into your account 


Get a free giffgaff Sim
Message 3 of 5
by: abdulqader786
on: 18/02/2019 | 18:15
If you want to leave the network the sim would stop working if it hasn't been used for 6 month in which it would be deactivated. If you want to move to another network and keep the same number request a pac code and you'd be able to have the same number on a different network
Message 4 of 5
by: florinmex
on: 18/02/2019 | 19:48

Thank you guys

Message 5 of 5