Knowledge Base
Community

Cancelling top up

Started by: casuarina11
On: 18/03/2019 | 23:22
Replies: 1
Reply

by: casuarina11
on: 18/03/2019 | 23:22

Hi, recently I travelled to the UK from Australia and was recommended GiffGaff.

I purchased a 10 pound SIM card in the supermarket.  Had no problems while i was there.

I am back in Australia and concerned that it will automatically top up every month as i had to enter my credit card details.

How would i cancel this please?

Message 1 of 2
by: bilal86440
on: 18/03/2019 | 23:26
@casuarina11
To avoid any future charges simply remove any saved credit/debit card under the payment details page here http://www.giffgaff.com/profile/payment-details
Get a free giffgaff Sim
Message 2 of 2