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Cannot send message for Prague public transport

Started by: joelmarinho88
On: 11/12/2017 | 09:05
Replies: 8
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by: joelmarinho88
on: 11/12/2017 | 09:05

Hello, 

When I try to send a message to the Prague public transport system to get a ticket for the transport, the message fails. 

Is there any feature to enable this? 

Number: 90206

Message: DPT24

Thank you. 

Message 1 of 9
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by: blackfive460
on: 11/12/2017 | 09:22

@joelmarinho88

 

The problem isn't with your 'phone, giffgaff or due to a lack of credit.

 

The system that PID, the Prague public transport operator, use for buying mobile tickets via SMS only works with Czech networks. That's whay you are getting that error message.

Message 8 of 9
by: p33t3r
on: 11/12/2017 | 09:07

Is this a data issue or a ohone system issue 

Message 2 of 9
by: headcases
on: 11/12/2017 | 09:07
any air time credit on your account
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 6s
Message 3 of 9
by: beebeer
on: 11/12/2017 | 09:08
You'll have to have top-up credit, look here https://giffgaff.com/buy
Message 4 of 9
by: p33t3r
on: 11/12/2017 | 09:09

Sorry I have fat fingers. If it's a phone issue it might be to do with international dialling codes. If it's data I would check your signal and carrier. Clearly locals can do this, but yhere may be some kind of block on handsets outside the system 

Message 5 of 9
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by: joelmarinho88
on: 11/12/2017 | 09:10
I have 6£ as credit, do I need to do a new top up?
Message 6 of 9
by: joelmarinho88
on: 11/12/2017 | 09:12
That is a good point. How can I check which type of issue it is? In my phone it just says message failed. In prague public transport site it says that I need to allow it:
'Customers wanting to purchase an SMS ticket must not have Premium SMS services blocked (these can be activated free of charge by calling the operator's help line).'
Message 7 of 9
by: blackfive460
on: 11/12/2017 | 09:22

@joelmarinho88

 

The problem isn't with your 'phone, giffgaff or due to a lack of credit.

 

The system that PID, the Prague public transport operator, use for buying mobile tickets via SMS only works with Czech networks. That's whay you are getting that error message.

Message 8 of 9
by: blackfive460
on: 11/12/2017 | 09:25 edited: 11/12/2017 | 10:15

Here's the translated Czech text from the DPP web site:

 

Terms of use SMS ticket

The SMS ticket only applies in the P band. It does not apply to PID and suburban bus lines (lines 301-499 and 601-620). It does not apply in the tariff zones 0, B and in the outer bands (1, 2, 3, 4, 5, 6 and 7).

To use this service, you must have Premium SMS enabled. An SMS ticket can only be obtained with the Czech operator's SIM card. The prices are inclusive of VAT.

Passengers using an SMS ticket are obliged to board the vehicle (vessels) or to enter the metro or cableway to Petřín only with a valid SMS ticket on their mobile phone already accepted!

Passengers who are interested in issuing a tax document for an SMS ticket can check the document in the section Printing Tax Documents . Within the Portal, only HASH codes are retrievable from any SMS ticket purchased with no delay of 3 months.

Message 9 of 9