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Hi there, you can try texting the word "SETTINGS" to 2020
giffgaff will then send u a text with the required settings
If this doesnt help let us know what handset model u are on and we'll try our best to get it sorted
Once again, welcome to giffgaff!
Order a sim from here & get a bonus £5 credit upon activation
DO NOT text "settings" to 2020 as this now gives incorect settings. CLICK HERE to see a manual setup guide.
Original message regarding the settings change CLICK HERE