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Cant get internet data working on timmy M12 phone. Tried putting in the APN settings but no joy.

Started by: jt67
On: 24/07/2016 | 00:06
Replies: 6
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by: jt67
on: 24/07/2016 | 00:06

Helllo guys,

 

 

I cant get the internet data working on my new timmy M12 phone. Everything else is working fine texts and phone calls just no data. Tried changing the apn settings but no success. Can only get online on my phone via wi-fi connection.

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by: vm1990
on: 24/07/2016 | 00:22
I'd say there's going to be a setting you've missed, have a look in settings and mobile network look for something like a tick box or a switch for data or enable date (it can be tricky to find on some of the off brand phones)

Also make sure your giffgaff sim I'd in slot 1 (dual sim phone) and have a look in settings --> sim cards. Make sure its using the Giffgaff sim for date and in either settings --> mobile data
Or
Settings --> more for any data enable options
Message 3 of 7
by: flaxvert
on: 24/07/2016 | 00:08

Please have a read through this thread https://community.giffgaff.com/t5/Help-Support/Trying-to-set-up-the-Internet-connection-on-Cubot-And...

Image and video hosting by TinyPic src="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim" >
Message 2 of 7
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by: vm1990
on: 24/07/2016 | 00:22
I'd say there's going to be a setting you've missed, have a look in settings and mobile network look for something like a tick box or a switch for data or enable date (it can be tricky to find on some of the off brand phones)

Also make sure your giffgaff sim I'd in slot 1 (dual sim phone) and have a look in settings --> sim cards. Make sure its using the Giffgaff sim for date and in either settings --> mobile data
Or
Settings --> more for any data enable options
Message 3 of 7
by: jt67
on: 26/07/2016 | 22:14
Ok Thanks for the help guys problem sorted.
Message 4 of 7
by: vm1990
on: 27/07/2016 | 10:49
Always happy to help Smiley Happy
Message 5 of 7
by: leylacaldwell28
on: 23/08/2016 | 12:17
Can you talk me through how you sorted this? I can't figure out on my sons Timmy m12
Message 6 of 7
by: hugoalanis
on: 16/11/2016 | 12:16

Hello,

 

I am having the same issue. How did you fix it?

 

Thanks,

Message 7 of 7