Knowledge Base

Cant text or call in channel islands (yes I have credit)

Started by: fliquet
On: 18/02/2019 | 18:46
Replies: 3

by: fliquet
on: 18/02/2019 | 18:46

I travel to the channel islands a lot and have always been able to text and call while here.
However I cant seem to do that this trip.

I have tried all networks, data roaming on, restarting between changes topped up extra airtime.

Nothing seems to be working

Message 1 of 4
by: nigelbrooks
on: 18/02/2019 | 18:49



You need to manually select the SURE C&W network and you will be able to connect with no issue.


The dominant supplier JT have had issues with PAYG SIMs from overseas operators for the last two years.

Get a free giffgaff Sim
I donate 100% of my SIM activation payback to charity, please help me boost the donation
Message 2 of 4
by: spacefrog
on: 18/02/2019 | 18:51


have you got air time credit if so try this an select the Sure Network

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Message 3 of 4
by: fliquet
on: 18/02/2019 | 18:54
Its saying that Sure is Unavailable
Message 4 of 4