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Carphone Warehouse Replacement Charger?

Started by: wyvernred
On: 07/06/2015 | 22:52
Replies: 8
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by: wyvernred
on: 07/06/2015 | 22:52
Hi.

I bought a new Lumia 435 Phone as a Carphone Warehouse Upgrade on Path less than 2 months ago.

Unfortunately, the charger has packed up, and I've tried another phone charger, and the phone is charging fine.

I've read the terms and conditions regarding the guarantee, and the charger is covered for up to 6 months after purchase.

Does anyone please have any idea how I can go about getting a replacement lumia phone charger through my guarantee?, eg, I'm not too sure who to contact, eg, the Carphone Warehouse, or the phone manufacturer?

Any help/advice would be most appreciated, thanks in advanceSmiley Happy
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by: thelondoner
on: 07/06/2015 | 22:56
Carphone warehouse!
Message 2 of 9
by: thelondoner
on: 07/06/2015 | 22:56
Carphone warehouse!
Message 2 of 9
by: petercardiff
on: 07/06/2015 | 22:56

I would just go back to the shop and ask for a replacement.

 

I've always found the carphone warehouse staff to be very nice and usually sort things out quickly for you.

 

Message 3 of 9
by: anisahx
on: 07/06/2015 | 22:56
Go to any car phone warehouse store with your charger
Message 4 of 9
by: gigggaffer
on: 07/06/2015 | 22:56
Go to carphone warehouse my friend. Take the whole lot back with receipt then explain its just the cajrger that's faulty and they should replave there and then
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Message 5 of 9
by: acetech
on: 07/06/2015 | 22:57
Hi @wyvernred,

The first port if call should always be the retailer, carphone warehouse are generally pretty good so you should be ok.

All the best!
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Message 6 of 9
by: nigelbrooks
on: 07/06/2015 | 22:58

@wyvernred

 

Your contract of purchase is with CW and they should be your first port of call for support.

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Message 7 of 9
by: wyvernred
on: 07/06/2015 | 23:00
Thanks everyoneSmiley Happy
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Message 8 of 9
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by: cherrycoke1983
on: 07/06/2015 | 23:04

you can get replacement chargers from argos,asda, tesco, o2,vodafone, ee

Message 9 of 9