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Change number

Started by: tassy1994
On: 10/01/2014 | 11:58
Replies: 7
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by: tassy1994
on: 10/01/2014 | 11:58
If i want to change my number would my credit remain and do i need to top up again
Message 1 of 8 (85 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: smiler667
on: 10/01/2014 | 12:03
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01
Hello Tassy & welcome to the giffgaff Community

No When you request to bring your number over to giffgaff you do not lose your credit/goodybags they will be transferred over with the number.

Before porting over to giffgaff you would need a pac code from your old mobile network operator. Once you have your pac code follow the link below on porting over to giffgaff using the pac code recieved from your old mobile network operator.

http://bit.ly/giffgaffportin

As with the activation process, the porting process can take up two 24 hours to complete, but usually is completed within a couple of hours on day of porting (before 9PM). Furthermore number transfers do not occur over the weekends and bank holidays.

The porting stages are listed below

1. Original sim stops working

2. Giffgaff sim stops working

3. Giffgaff sim works (calls, txts and data will happen at different times)
Click to get free Nano/Micro/Standard sim with £5 credit
Message 5 of 8 (87 Views)
by: endorphin
on: 10/01/2014 | 12:00
Your credit will remain and you don't need to topup again!

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
Message 2 of 8 (82 Views)
by: bigdaveuk
on: 10/01/2014 | 12:00
good morning mate, have a look at this link it will show you what u need to no..

http://community.giffgaff.com/t5/Solve-your-questions/Can-I-change-my-Mobile-Number/ta-p/3488137
Get a free giffgaff Sim
Message 3 of 8 (82 Views)
by: lucy68
on: 10/01/2014 | 12:00

hi your credit will remain

porting your number: http://giffgaff.com/support/transfer

or For Your Mobile Number Change Please see here: http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Can-I-change-my-Mobile-Number/ta-p...

Get a free giffgaff Sim
Message 4 of 8 (78 Views)
by: smiler667
on: 10/01/2014 | 12:03
Best Answer
Accepted by hazel22 (former giff-staffer)
‎21-08-2015 01:01
Hello Tassy & welcome to the giffgaff Community

No When you request to bring your number over to giffgaff you do not lose your credit/goodybags they will be transferred over with the number.

Before porting over to giffgaff you would need a pac code from your old mobile network operator. Once you have your pac code follow the link below on porting over to giffgaff using the pac code recieved from your old mobile network operator.

http://bit.ly/giffgaffportin

As with the activation process, the porting process can take up two 24 hours to complete, but usually is completed within a couple of hours on day of porting (before 9PM). Furthermore number transfers do not occur over the weekends and bank holidays.

The porting stages are listed below

1. Original sim stops working

2. Giffgaff sim stops working

3. Giffgaff sim works (calls, txts and data will happen at different times)
Click to get free Nano/Micro/Standard sim with £5 credit
Message 5 of 8 (88 Views)
by: saeed45
on: 10/01/2014 | 12:04
everything will stay the same
Message 6 of 8 (69 Views)
by: rayhoo
on: 10/01/2014 | 12:05

tassy1994 wrote:
If i want to change my number would my credit remain and do i need to top up again

Yes, you'll need to top up but you won't lose anything that you already have.

Message 7 of 8 (64 Views)
by: rayhoo
on: 10/01/2014 | 12:13

tassy1994 wrote:
If i want to change my number would my credit remain and do i need to top up again

are you about the your existing giffgaff number, or transferring your number from another network?

I took it as just changing your current number.

Message 8 of 8 (58 Views)