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Change voicemail number on HTC Desire (Android)

Started by: xpz393
On: 07/07/2010 | 12:22
Replies: 27
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by: xpz393
on: 07/07/2010 | 12:22

I bought my HTC Desire 'unlocked' from new, and have only ever used it with giffgaff. When the 'self setup' popped up, it only gave me the options of 'O2' or 'Tesco Mobile' (it didn't know of giffgaff!) so I had to do quite a bit of fiddling about with the data settings etc to get it to work, but there now.

 

However, the one thing I can't fathom out is how to change the voicemail number from O2's 901. If I go to:

Settings

Call

Voicemail Service

The only option I get here is 'my carrier'. Pressing the menu button or trying to de-select does nothing.

 

I then go to:

Settings

Call

Voicemail Settings

Here, I seem to be able to edit the voicemail number. I change it to 443, press OK but then get the following error

"Voicemail number change unsuccessful. Please contact your carrier if this problem persists."

 

Anyone managed to get around this?

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Message 1 of 28 (3,650 Views)
1 ACCEPTED SOLUTION

Accepted Solutions
by: arbeech
on: 26/11/2010 | 13:39
Best Answer
Accepted by t_will (giffgaff Educator)
‎21-08-2015 01:01

If you are running Android 1.6 or 2.2 then you can change the number to 443 as per http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/giffgaffer-s-guide-to-Android/m-p/97392

 

1.Press the Menu key
2.Tap Settings
3.Tap Call
4.Tap Voicemail settings
5.Tap Voicemail number then tap the text box and enter 443 then tap OK
6.Press the Back key 3 times to return to the home screen
7.Turn you phone off and back on again
Message 13 of 28 (2,434 Views)
by: jack17938
on: 07/07/2010 | 12:26

Sorry I cannot be of help - I have looked around and cannot see any answers.

Message 2 of 28 (3,644 Views)
by: xpz393
on: 07/07/2010 | 12:30

 


jack17938 wrote:

Sorry I cannot be of help - I have looked around and cannot see any answers.


 

Thanks for looking, Jack.

 

If anyone else can crack it, please let me know Smiley Happy

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Message 3 of 28 (3,640 Views)
by: webcash
on: 07/07/2010 | 15:15
Try this on your main home screen press the menu key then go into settings then call then voicemail settings then change the number select ok and it should say voicemail number changed and all should be fine and dandy Hope this helps and if so would love a click on my kudos Thanks Peter
Message 4 of 28 (3,624 Views)
by: dan44762000
on: 07/07/2010 | 15:33

I have also tried doing precisely what you have and to no avail.

I suggest asking in one of the many htc desire forums and if you get success to post the solution here.

 

Regards Daniel

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Message 5 of 28 (3,614 Views)
by: xpz393
on: 07/07/2010 | 16:58

 


webcash wrote:
Try this on your main home screen press the menu key then go into settings then call then voicemail settings then change the number select ok and it should say voicemail number changed and all should be fine and dandy Hope this helps and if so would love a click on my kudos Thanks Peter

Thanks webcash, but unfortunately - like I said in my original post - I already tried this and get an error message Smiley Sad It's almost as though it's locked out somehow.

 

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Message 6 of 28 (3,604 Views)
by: magicpatch
on: 07/07/2010 | 18:27

I get the same error when I attempt to change mine too, and this is on a simfree desire, I guess as its reading it from the SIM its not changing it in software.

 

- Matt
Message 7 of 28 (3,586 Views)
by: jack17938
on: 07/07/2010 | 18:33

Here's a tip...

 

To stop giffgaff telling your phone that there is a voice mail message using messages and the home screen of your phone you can ask giffgaff to send you a text letting you know of a voice mail message.

 

This means you don't get an annoying voice mail symbol on your home screen.

 

This can be done by phoning 443 at standard rates and it is in the settings.

 

 

 

Message 8 of 28 (3,582 Views)
by: paul_shirley
on: 07/07/2010 | 18:39

 


magicpatch wrote:

I get the same error when I attempt to change mine too, and this is on a simfree desire, I guess as its reading it from the SIM its not changing it in software.

 


If true its worth trying to change it in a different phone, Android seems to have problems writing to SIMs but reads OK.

 

Message 9 of 28 (3,579 Views)
by: webcash
on: 07/07/2010 | 19:41

I understand this may be a bit of a cludge but have you considered installing hullomail.Its visual voicemail , its free and it works on android and they are a uk based company i believe .Just a thought i know i use that as my main voicemail 

 

Peter

Message 10 of 28 (3,574 Views)