|Phone order placed||Delivery day|
|Between 19:00 Sunday and 22:59 Monday||Tuesday|
|Between 23:00 Monday and 22:59 Tuesday||Wednesday|
|Between 23:00 Tuesday and 22:59 Wednesday||Thursday|
|Between 23:00 Wednesday and 22:59 Thursday||Friday|
|Between 23:00 Thursday and 18:59 Sunday||Monday|
UK Mail are now a part of the DHL Group- 19th December 2018
Summary: UK mail, the service that giffgaff use for their phone deliveries are now a part of the DHL Group. During the re-branding period you may notice one or both brand names appearing in your delivery updates.
Further details about this can be found here: https://www.ukmail.com/news/news-article/2018/07/20/uk-mail-to-adopt-global-dhl-brand
Change in rate per MB whilst roaming in the EU and selected destinations with regards to our Fair Usage Policy - 4th January 2019
Summary: With regards to our Fair Usage Policy the rate for roaming in the EU and selected has been changed to 0.47p (£0.0047) per MB for data.
We are in the process of updating the website to reflect this change. In the mean time, please have a look at our Fair Usage Policy for more details.
Ask an agent form name change - 21st February 2019
Summary: We have changed the ask an agent form name from 'account misuse' to 'account misuse and security issues'.