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Changing preset GiffGaff username.

Started by: claireg91
On: 21/04/2018 | 11:39
Replies: 3
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by: claireg91
on: 21/04/2018 | 11:39

Hello,

 

I have just joined up!

Giff Gaff said I could change my username when I logged in but I am not sure where that option is on my account.

 

Any help would be great Smiley Happy 

 

Thanks

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by: figment_uk
on: 21/04/2018 | 11:41

@claireg91

 

The option is only available the very first time you log into your giffgaff account : https://giffgaff.com/dashboard

If you do not use that opportunity to change it, you are stuck with the one you've got.  giffgaff intend allowing name changes on demand at some point, but no date has been given yet, so it could be days, months or years away.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.

Message 2 of 4
by: figment_uk
on: 21/04/2018 | 11:41

@claireg91

 

The option is only available the very first time you log into your giffgaff account : https://giffgaff.com/dashboard

If you do not use that opportunity to change it, you are stuck with the one you've got.  giffgaff intend allowing name changes on demand at some point, but no date has been given yet, so it could be days, months or years away.

I do not work for giffgaff, so cannot check anything on your account. This is a public community - please do not post any personal info.

Message 2 of 4
by: claireg91
on: 21/04/2018 | 11:46
Well that's annoying!

I was worried I would go too far into the set up to sort out my PAC code! So obviously prioritised haha!

Thank you for your answer, I guess I'm stuck with this ugly name!
Message 3 of 4
by: leonardowen
on: 21/04/2018 | 11:51

Hi @claireg91

 

If you have created new account then change from here for first time  : https://giffgaff.com/dashboard

Message 4 of 4