Knowledge Base

Changing the date of your sim transfer

Started by: hannah181101
On: 15/03/2019 | 20:07
Replies: 2

by: hannah181101
on: 15/03/2019 | 20:07

I have sorted out for my number to change over as I’m new to giffgaff however, I did not know I could choose a date for it to transfer and now it will take a couple of days 🙄 do you know if it’s possible to move the date forward once it’s already been organised? 

Message 1 of 3
by: tazzy19
on: 15/03/2019 | 20:11


A number change cannot take place over the weekend, if you completed the transfer form after 5pm today, then the earliest your number can transfer is Tuesday

Message 2 of 3
by: nigelbrooks
on: 15/03/2019 | 20:12



Sadly not.


NO mobile network transfers numbers at the weekend as the third-party transfer company shuts down from 17:0 on Friday until 09:00 Monday every week.


If your date is forMondayor Tuesday then that will be the absolute earliest that it can be transferred.


BTW, welcome to giffgaff

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Message 3 of 3