Knowledge Base

Close account

Started by: vicwawrz
On: 07/01/2019 | 21:12
Replies: 1

by: vicwawrz
on: 07/01/2019 | 21:12

I would like to close my account. Sim has been used by my daughter but some time ago she lost jer phone and she get a sim contract from grandma. Today £5 has been taken from my card. Is there any chance to get it back please. Can you also close that account. Thanks

Message 1 of 2
by: newcrazymember2018
on: 07/01/2019 | 21:31
To close the account you need to remove your payment details and cancel any reccuring goody bags or auto top up.
Get a free giffgaff Sim
Message 2 of 2