Knowledge Base

Compensation for everyone on giffgaff

Started by: scottsyder
On: 09/12/2018 | 20:35
Replies: 6

by: scottsyder
on: 09/12/2018 | 20:35

How do you claim your £50 compo because giffgaff and o2 messed up are services 

Message 1 of 7
by: nigelbrooks
on: 09/12/2018 | 20:38 edited: 09/12/2018 | 20:39



There is absolutely NO £50 'compo' and any reports stating this are 100% false.


The average payout being made to PAYG customers on the networks affected is......87p!


giffgaff are e-mailing all customers to ask if they want a modest payout or if they would like it donated to charity.

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Message 2 of 7
by: datdad
on: 09/12/2018 | 20:43


Where did you see you would get £50, please? 

Please provide a link if there is one.

To me it seems such a large sum for the days ‘outage’ so doesn’t seem accurate. Please do supply the source of this offer, best wishes

Message 3 of 7
by: muddycalhoun
on: 09/12/2018 | 20:44
I haven't heard anything about this £50 figure, the last time I looked giffgaff have set aside a goodwill payment fund and will be emailing all the members to ask how you were affected by the loss of internet and will be sharing the money out between all of the members who responded. So just wait for the email from giffgaff I wouldn't have thought that the payments will be in the £50 range but would be great if they were.
Message 4 of 7
by: lgl20
on: 09/12/2018 | 21:06

I would be guessing more around the £2 mark of account credit will be offered. I am sure O2 offered 89p....

Message 5 of 7
by: clikasarus
on: 09/12/2018 | 21:45
@scottsyder Hi welcome to giffgaff and the community

I think I you have been misinformed

Please have a read of this thread here⬇️

I hope it helps
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Message 6 of 7
by: usmahn123
on: 09/12/2018 | 22:02
i don't think they will give £50 compo
it will get announced on monday 17 december
you can make your selection now
Message 7 of 7