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Contact number for giffgaff

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by: lauren22
on: 07/06/2012 | 16:05

What is GiffGaffs customer services contact number? It is not displayed any where that I can find on the website?

Message 1 of 101
by: wowzaa
on: 07/06/2012 | 16:05
There isn't one. All help is done online. Can we help?
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Message 2 of 101
by: frazerclark
on: 07/06/2012 | 16:05
There isn't one.

We are customer services.

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Message 3 of 101
by: macca28
on: 07/06/2012 | 16:06

no number just contact an agent http://support.giffgaff.com/app/ask

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Message 4 of 101
by: arj95
on: 07/06/2012 | 16:06
There isn't one. All done online Smiley Happy
Order a FREE giffgaff sim with £5 FREE credit, click on the banner belowGet a free giffgaff SimClick the yellow stars (kudos) on the left if I helped! Also accept as solution if it's a good response! Thanks alot!
Message 5 of 101
by: ashleyw1996
on: 07/06/2012 | 16:08
Giffgaff has no number in order to reduce costs to benefit its members more.

All customer services work is done by the community. Can we help?
If I've helped you, feel free to give me Kudos! If I have solved your problem, please find the message and click 'Accept as solution' so others know that you have been helped Smiley Happy



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Message 6 of 101
by: lauren22
on: 07/06/2012 | 16:09

Basically my goodybag has run out of texts and calls. Since I cannot purchase a new one untill it runs out, I decided to top up £10 credit. When I put the £10 credit in my basket and click continue it says 'processing'. It stays on 'processing' for hours and does not actually let me buy the credit! 

I have tried about 5 times now to buy credit. I have logged off and on and tried using different computers. 

Why won't it let me buy credit?

Message 7 of 101
by: dugblare
on: 07/06/2012 | 16:09

No Customer Services

Email an Agent with account queries or post a problem on this forum and you will get a solution asap

Message 8 of 101
by: pad3
on: 07/06/2012 | 16:09
its all done by up here or buy the ask an agent link. no numbers to call
Message 9 of 101
by: wowzaa
on: 07/06/2012 | 16:11

lauren22 wrote:

Basically my goodybag has run out of texts and calls. Since I cannot purchase a new one untill it runs out, I decided to top up £10 credit. When I put the £10 credit in my basket and click continue it says 'processing'. It stays on 'processing' for hours and does not actually let me buy the credit! 

I have tried about 5 times now to buy credit. I have logged off and on and tried using different computers. 

Why won't it let me buy credit?


Try with a voucher to top up

Get a free giffgaff Sim
The sim will come as a dual sim
Message 10 of 101