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Started by: jabbar18261
On: 12/07/2019 | 00:49
Replies: 4
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by: jabbar18261
on: 12/07/2019 | 00:49

Hi I want to cancel my contract phone and want to return it in the same condition as it was 

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by: lmort57
on: 12/07/2019 | 00:52 edited: 12/07/2019 | 00:53

@jabbar18261wrote:

Hi I want to cancel my contract phone and want to return it in the same condition as it was 

Hi there,

 

When you are buying a phone off giffgaff, you can return it within 21 days following the receipt of the phone if you changed your mind or 30 calendar days if it is faulty. Please refer to the Return policy for further details about your right to cancel and your right to reject.

 

Please see the following link for details on returns

https://giffgaff.com/support/your-device/returning-your-phone

If my Answer has helped please Kudos and please Mark as Best Answer - many thanks!
Message 2 of 5
by: lmort57
on: 12/07/2019 | 00:52 edited: 12/07/2019 | 00:53

@jabbar18261wrote:

Hi I want to cancel my contract phone and want to return it in the same condition as it was 

Hi there,

 

When you are buying a phone off giffgaff, you can return it within 21 days following the receipt of the phone if you changed your mind or 30 calendar days if it is faulty. Please refer to the Return policy for further details about your right to cancel and your right to reject.

 

Please see the following link for details on returns

https://giffgaff.com/support/your-device/returning-your-phone

If my Answer has helped please Kudos and please Mark as Best Answer - many thanks!
Message 2 of 5
by: pds01144
on: 12/07/2019 | 00:53

@jabbar18261wrote:

Hi I want to cancel my contract phone and want to return it in the same condition as it was 

You may be allowed to do so. Herte are some details on returning phones:

Get a free giffgaff Simsrc="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim">src="https://www.giffgaff.com/styleguide/images/banner/02b_550x80.png" width="550" height="80" alt="Get a free giffgaff Sim">
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by: clikasarus
on: 12/07/2019 | 07:58

@jabbar18261  Hi welcome to giffgaff and the community

• You can send the phone back within the first 21 days if you are not satisfied with the phone

 

• Try here ⬇️

 

Returning Your Phone Within 21 Days Of Receipt Change

 

I hope this helped

Get a free giffgaff Sim
Message 4 of 5
by: mrbergstrom1967
on: 12/07/2019 | 08:28
Good Morning @jabbar18261

You will find the link below to be very informative on returning your phone.

https://community.giffgaff.com/t5/Solve-your-questions/Returning-your-phone-amp-SIM-within-21-days-o...
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