Knowledge Base
Community

Corrupted lock screen on my Samsung Galaxy 4

Started by: isobelzt
On: 17/01/2016 | 21:19
Replies: 4
Reply

Go to best answer
by: isobelzt
on: 17/01/2016 | 21:19

Hi I wonder if anyone can help me please.   Gradually over the last few days the numbers on my unlock screen have been changing from the numbers into just squared blocks.  Luckily I know the position of my unlock code on the keypad! I do hope it's not a virus, but it looks like it to me. Has anyone come across this before please? Thanks in advance for any suggestions of how to get my numbers back!

Message 1 of 5
1 BEST ANSWER

Accepted Solutions
Highlighted
by: yusufchowdhury
on: 17/01/2016 | 21:28

You may need to do a factory restore of the phone, if restarting the phone and such attempts at fixing don't work

Get a free giffgaff Sim
Message 3 of 5
by: relko
on: 17/01/2016 | 21:22
Looking at this thread it says rebooting the phone clears it but its not a solution

http://forum.xda-developers.com/galaxy-s4/help/lollipop-lockscreen-font-corruption-t3083043

Get a free giffgaff Sim
Message 2 of 5
Highlighted
by: yusufchowdhury
on: 17/01/2016 | 21:28

You may need to do a factory restore of the phone, if restarting the phone and such attempts at fixing don't work

Get a free giffgaff Sim
Message 3 of 5
by: isobelzt
on: 17/01/2016 | 21:38
Thank you very much, yes, that has fixed it ... for now at least!!! I'm so relieved its not a virus. Thanks again!
Message 4 of 5
by: isobelzt
on: 17/01/2016 | 21:39
Thanks very much, that has fixed it for now at least. Thanks for your help!
Message 5 of 5