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Could I?

Started by: priscilla98
On: 17/04/2019 | 10:41
Replies: 6
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by: priscilla98
on: 17/04/2019 | 10:41

Hi,

I wanted to ask if Giffgaff gives me the option to change my delivery address after I have ordered and paid.

I am traveling tomorrow but wanted to change the delivery address to the place I am staying because no one will be at the original address. Is that possible to do?

Please let me know. Thanks.

 

Priscilla98

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by: maverick77_uk
on: 17/04/2019 | 10:43
@priscilla98

Hi,

If you are talking about a phone, then no, as it will only be delivered to the card holder official address.

If you are talking a bout a sim delivery, the simplest option would be to go and get one from a supermarket of convenience store where they will be about £1.

Cheers!
Get a free giffgaff Sim
Message 2 of 7
by: maverick77_uk
on: 17/04/2019 | 10:43
@priscilla98

Hi,

If you are talking about a phone, then no, as it will only be delivered to the card holder official address.

If you are talking a bout a sim delivery, the simplest option would be to go and get one from a supermarket of convenience store where they will be about £1.

Cheers!
Get a free giffgaff Sim
Message 2 of 7
by: priscilla98
on: 17/04/2019 | 10:45
Oh ok. Thanks!
Also, where does the phone go if there is no one in the house to sign for it?
Message 3 of 7
by: danhamman
on: 17/04/2019 | 10:46

@priscilla98wrote:

Oh ok. Thanks!
Also, where does the phone go if there is no one in the house to sign for it?

It would go back to the depot, and they may leave a card with redelivery details.

.:.
Message 4 of 7
by: maverick77_uk
on: 17/04/2019 | 10:47 edited: 17/04/2019 | 10:48

@priscilla98

Hi,

It is delivered by UK Mail. It would probably go back to their depot for a time in order to give you a chnce to pick it up, otherwise it would be returned to giffgaff.

You may want to contact an agent to see if there are any options for you. Use the link below. They can take 24 hours to repond, but usually much sooner:

https://support2.giffgaff.com/app/ask/Phones/Phone-delivery/form/

Replies from the agents can be found here:
https://giffgaff.com/support/questions

Cheers!

Get a free giffgaff Sim
Message 5 of 7
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by: priscilla98
on: 17/04/2019 | 10:57
Thanks again!
Message 6 of 7