Knowledge Base

Could not activate mobile data network

Started by: iantimothy91
On: 19/07/2013 | 00:05
Replies: 5

by: iantimothy91
on: 19/07/2013 | 00:05

just swapped to giff gaff - SIM arrived today, registered, purchased £12 goody bag... have sent test text message and made phone call - so text and calls work - however received text message 'Here is an SMS to let you download your settings for internet.  You will need to be connected on wifi etc' clicked link and all i get is the 'Could not activate mobile data network' - how can i proceed?  I have an iphone 3 (old yes i know but it's been working fine on O2 for phone, text and web - switched to giff gaff to gain unlimited web access and free giff gaff to giff gaff calls...  please help

Message 1 of 6
by: nosheen_kabul
on: 19/07/2013 | 00:08 edited: 19/07/2013 | 00:09

follow the link below to the iphone guide to enter settings in manually.

Click to get a free giffgaff Sim with £5 airtime credit
Message 2 of 6
by: mo2500
on: 19/07/2013 | 00:56

You need these settings so input them and you should be good to go:

All the best
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Message 4 of 6
by: jo2010
on: 19/07/2013 | 00:57
iPhone set up

You need to manually change the settings for the iPhone 2020 does not work it is easy enough to do,
Go into settings
Mobile data network
You will then see the settings that need changing


Apn -
Username - Giffgaff
Password - Password (this is the word password)


Apn -
Username - Giffgaff
Password - Password


Apn -
Username - Giffgaff
Password - Password
Mmsc -
Mms proxy -
Mms max message size - 2097152
Leave last section blank

Ensure not to press the reset button on completion and make sure mobile data is turned on along with 3G
Get a free giffgaff Sim
Message 5 of 6
by: leemg3
on: 19/07/2013 | 02:11

you need to enter the settings manually and then your internet will work fine

Get a free giffgaff Sim

Message 6 of 6